Privacy Policy

Last modified: October 22, 2024

Introduction

Linktiva (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (Linktiva.com) and our Chrome extension (collectively, the “Service”).

Information We Collect

Personal Information:

  • Name
  • Email address
  • Billing information
  • Google account information (when you use Google integration)
  • Content of documents you process through our Service

Usage Data:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages of our website that you visit
  • Time spent on those pages
  • Unique device identifiers

How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process payments
  • Send you technical notices and support messages
  • Respond to your inquiries
  • Improve our Service based on usage patterns
  • Comply with legal obligations

Legal Basis for Processing Personal Data under GDPR

We process your personal data under the following legal bases:

  • Performance of a contract
  • Your consent
  • Legitimate interests
  • Compliance with legal obligations

Your Data Protection Rights

Under GDPR (for EU residents): You have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent

Under CCPA (for California residents): You have the right to:

  • Request disclosure of personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information (Note: We do not sell personal information)

To exercise these rights, please contact us at info@linktiva.com.

Data Sharing and Disclosure

At Linktiva, we respect your privacy and are committed to safeguarding your data. Here’s how we handle the data we collect through our integration with Google:

Third-Party Sharing
Linktiva does not share, transfer, or disclose any of your personal information, including data from your Google Docs, Google Sheets, and Google Account, to third-party companies, except in the following cases:

  • Service Providers
    We may share data with trusted service providers who assist us in operating our platform (e.g., cloud hosting, data storage, and customer support). These providers are required to use your data solely for the purposes of providing services to us and are bound by confidentiality agreements.
  • Legal Requirements
    We may disclose your data if we believe in good faith that such action is necessary to comply with a legal obligation, protect the rights or property of Linktiva, or protect users’ safety.
  • Business Transfers
    In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you if such a transfer occurs and becomes subject to a different privacy policy.

No Selling of Data
We do not sell, rent, or trade your personal information or Google user data to any third parties for marketing or advertising purposes.

User Control
You can revoke our access to your Google account at any time via your Google Account settings. Once revoked, Linktiva will no longer have access to your Google data.

Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Data

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Google Workspace Integration and Permissions

Linktiva integrates with Google Workspace to provide enhanced functionality. When you choose to use this integration, you grant Linktiva specific permissions to access and interact with your Google account. These permissions include:

  • Google Docs and Google Sheets:

    • View, edit, create, and delete your documents and spreadsheets
    • Upload and download your documents and spreadsheets
    • Organize and manage your documents and spreadsheets
    • See the names and email addresses of people you share your documents and spreadsheets with
    • Share and unshare your documents and spreadsheets
  • Google Account Information:

    • Associate you with your personal information on Google
    • View your full name, profile picture, gender, and preferred languages
    • See any other information you’ve made publicly available
    • Access your primary Google Account email address

Important Notes

  • Linktiva will have the same level of access to your Google Docs and Sheets as you do. Any changes made by Linktiva will be attributed to your account.
  • Your documents and spreadsheets may contain sensitive information such as financial records, medical reports, or personal photos and lists.
  • You can revoke Linktiva’s access to your Google account at any time through your Google Account settings.

Data Usage and Protection

We understand the sensitive nature of the data we may access through these permissions. We are committed to:

  • Only accessing and using this data as necessary to provide our services
  • Not sharing this data with third parties unless required by law
  • Implementing robust security measures to protect your data
  • Deleting this data when it’s no longer necessary for providing our services

Your Control

You have full control over the permissions you grant to Linktiva. You can:

  • Choose not to use the Google Workspace integration
  • Revoke access at any time through your Google Account settings
  • Request deletion of any data we’ve accessed through these permissions

By using our Google Workspace integration, you acknowledge that you understand these permissions and agree to grant Linktiva access as described above.

Third-Party Services

Our Service integrates with Google. When you use this integration, you may be sharing information with Google. We encourage you to review Google’s privacy policy.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@linktiva.com